One Spa

Spa Information

Gym & Studios

Dress Code
Guests must wear appropriate clothing and footwear in the gym and studio.

Members
All new members are required to complete a comprehensive induction processes. This involves a health and fitness assessment which covers all aspects of health and wellbeing, from fitness and diet to motivation and lifestyle. One Spa's Personal Fitness Instructors will then develop specific training programmes designed to meet personal goals and targets. They will also ensure that members are comfortable with their programmes and that they are comfortable using all of the equipment.

Guests
All Guests are required to sign a disclaimer form in order to use the gym. The Fitness Team will provide guests with an overview of the gym equipment and provide any health & fitness advice if requested.

Children
Children under 16 years of age are not permitted in the gym or studios.

Thermal Suite & Hydropool
Using the Thermal Suite & Hydropool

Guests are required to wear swimming costumes at all times. Shaving is not permitted and guests must shower before using the Hydropool and after using the Thermal Suite. Guests who have any reservations as to their physical condition are advised to seek medical advice before using the Thermal Suite & Hydropool.

Pregnant and nursing mothers are not permitted to use the Thermal Suite or Hydropool.  Children under 16 years old are not allowed to use the Thermal Suite or Hydropool.  Hotel Guests can use the Thermal Suite & Hydropool for a preferential rate. Contact the Spa for details.

Spa Breaks

Reservations
Please book in advance to avoid disappointment. All Spa Breaks are subject to availability.

Spa Treatment Age Requirement
Guests must be 18 years old in order to have a spa treatment.

Arrival at One
We would advise that you arrive 30 minutes prior to your spa treatment to allow sufficient time to change into your robe and unwind in the relaxation area. As a courtesy to all our guests we do operate a prompt appointment schedule. Late arrival may mean your treatment time is reduced or that we are unable to honour your booking.

NB Please be aware that your room key is required as a deposit for your access & locker band.

Escape at One

All Spa Breaks include Escape at One; comprising the Thermal Suite, Hydropool and Swimming Pool. If you intend experiencing Escape at One, it is advisable to arrive at least 60 minutes before your spa treatments so that you can reach optimum relaxation.

Medical Questions
Some of our spa treatments and 'Escape at One' are not suitable for guests with certain medical conditions and ailments. Please indicate at the time of booking if any of the following contra-indications apply:

— Pregnant / Trying
— Recent Operations / Scar Tissue
— Heart Condition
— High Blood Pressure / Low Blood Pressure
— Epilepsy
— Diabetes
— Allergies
— Varicose Veins
— Medication
— Any other medical conditions

Our qualified Reception Team will be happy to discuss any special requirements you may have and advise on which treatments will be most suitable for you.

Cancellation
Please allow 24 hours notice of cancellation to avoid a 100% charge.

Spa Days

Reservations
Please book in advance to avoid disappointment. All Spa Days are subject to availability.

In the event that we cannot accommodate your treatment request, we can place you on our waiting list. You will then be contacted should any spa treatment times become available.

Spa Treatment Age Requirement
Guests must be 18 years old in order to have a spa treatment.

Arrival at One
We would advise that you arrive 30 minutes prior to your spa treatment to allow sufficient time to change into your robe and unwind in the relaxation area. Late arrival may mean your treatment time is reduced or that we are unable to honour your booking.

NB Please be aware that your room key is required as a deposit for your access & locker band.

All Spa Days* include Escape at One; comprising the Thermal Suite, Hydropool and Swimming Pool. If you intend experiencing Escape at One, it is advisable to arrive at least 60 minutes before your spa treatments so that you can reach optimum relaxation.

*Except New Beginnings which includes use of the Swimming Pool only.

Medical Questions
Some of our spa treatments are not suitable for guests with certain medical conditions and ailments. Please indicate at the time of booking if any of the following contra-indications apply:

— Pregnant / Trying
— Recent Operations / Scar Tissue
— Heart Condition
— High Blood Pressure / Low Blood Pressure
— Epilepsy
— Diabetes
— Allergies
— Varicose Veins
— Medication
— Any other medical conditions.

Our qualified Reception Team will be happy to discuss any special requirements you may have and advise on which treatments will be most suitable for you.

Cancellation
Please allow 24 hours notice of cancellation to avoid a 100% charge.

Spa Treatments

Reservations
Please book in advance to avoid disappointment, although walk-ins and on-the- day enquires are welcome. All Spa Treatments are subject to availability.

In the event that we cannot accommodate your treatment request, we can place you on our waiting list. You will then be contacted should any spa treatment times become available.

Weekend Reservations
The minimum treatment time for day guests on Saturday or Sunday is 1 hour 50 minutes.

NB This does not apply to Hotel Residents or Members.

Spa treatments lasting less than the minimum treatment time may become available – please contact the Spa on the day for availability.

Spa Treatment Age Requirement
Guests must be 18 years old in order to have a spa treatment.

Arrival at One
We would advise that you arrive 30 minutes prior to your spa treatment to allow sufficient time to change into your robe and unwind in the relaxation area. Late arrival may mean your treatment time is reduced or that we are unable to honour your booking.

NB Please be aware that your room key is required as a deposit for your access & locker band.

Add Escape at One: £70, 3 Hours

Escape at One comprises the Thermal Suite, Hydropool and Swimming Pool. If you intend experiencing Escape at One, it is advisable to arrive at least 60 minutes before your spa treatments so that you can reach optimum relaxation.

Preferential price: £30

Applicable to any guests having treatments lasting 1 hour 20 minutes or more.

Medical Questions
Some of our spa treatments and 'Escape at One' are not suitable for guests with certain medical conditions and ailments. Please indicate at the time of booking if any of the following contra-indications apply:

— Pregnant / Trying
— Recent Operations / Scar Tissue
— Heart Condition
— High Blood Pressure / Low Blood Pressure
— Epilepsy
— Diabetes
— Allergies
— Varicose Veins
— Medication
— Any other medical conditions

Our qualified Reception Team will be happy to discuss any special requirements you may have and advise on which treatments will be most suitable for you.

Cancellation
Please allow 24 hours notice of cancellation to avoid a 100% charge.

Swimming Pool

Children's Swimming Times
Children under 16 years old can use the swimming pool if supervised by an adult during the following times:

Monday to Friday: 15:00 - 17:00
Saturday & Sunday: 08:30 – 09:30 & 15:00 – 17:00

NB These times are subject to change, especially during Easter, Christmas, New Year and other official holidays. Please see the Latest News section for further information.


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